Tailored Care: Custom RPM & CCM Programs
Designed for Your Patients and Practice
At Doxicloud, we understand that no two healthcare practices or patient populations are the same. That’s why we reject the one-size-fits-all approach. Instead, we partner with you to design and implement fully customized Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs that seamlessly integrate into your workflow, improve patient outcomes, and enhance your practice’s revenue.
Our end-to-end solution is built around your needs, ensuring a seamless experience from deployment to daily management.
Our Customizable Service Framework
We work with you to select the right components and configure the right protocols to support your specific clinical goals.
1. Device Distribution & Onboarding
We simplify the technology hurdle for both your practice and your patients.
- White-Glove Device Logistics: We source, inventory, and ship FDA-cleared medical devices directly to your patients on your behalf.
- Customized Kits: We create tailored patient kits based on their specific conditions.
- Simplified Patient Setup: We provide easy-to-follow setup guides and dedicated support to ensure patients can start using their devices correctly from day one.
2. Proactive Call Center Monitoring & Patient Engagement
Our clinical team becomes an extension of yours, providing vigilant, personalized support.
- Personalized Monitoring Protocols: We establish custom alert thresholds based on your clinical preferences.
- Escalation Pathways Tailored to Your Practice: We create clear, customized escalation protocols for rapid clinical response.
- Compliance & Motivation Calls: Our team makes proactive outreach calls to patients who have fallen behind on readings.
3. Comprehensive Customer Service & Follow-Up
We ensure your patients never feel alone, providing continuous support that builds trust and engagement.
- Dedicated Support Line: Patients have access to a dedicated helpdesk for technical troubleshooting.
- Scheduled Check-in Calls: We schedule regular check-in calls to answer patient questions and assess their understanding.
4. Automated Provider Notifications & Streamlined Workflow Integration
We keep you informed without creating information overload, fitting seamlessly into your existing workflow.
- Customized Alerting: Receive notifications the way you want them through EHR integration or secure messages.
- Actionable Data, Not Just Data: Our reports highlight trends and flag critical alerts for informed decisions.
Why Partner With Us?
- Flexibility: You choose the services you need.
- Expertise: Our team understands the clinical and regulatory landscape.
- Scalability: Our programs grow with you.
- Improved Outcomes: We help you reduce hospital readmissions and improve patient health.
Ready to build a program designed specifically for your practice?
Schedule a consultation to see how we can customize a solution for your unique needs.
